All Activities
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Rich Rao, Facebook
Rich Rao leads the Small Business Group for Facebook. Prior to Facebook, Rich spent a decade helping businesses drive innovation by adopting and leveraging cloud computing technologies at Google.
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Mark D'Arcy, Facebook
Mark D'Arcy is the Vice President of Global Business Marketing and Chief Creative Officer at Facebook. In his role as Vice President of Global Business Marketing, Mark leads the vision and strategy for a global team of marketers that create...
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Paying It Forward with Carolyn Everson
In this session, we’ll hear about the importance of giving back and learn about businesses that have found ways to support their communities in times of crisis.
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Tiffany Davey, High Season Co.
Anna Glass has been involved in the performing arts as both an artist and arts administrator for over twenty-five years. She currently serves as the Executive Director of the Dance Theatre of Harlem where she co-launched, with Artistic Director Virginia...
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Gene Alston, Facebook
Gene is responsible for the global business and operations teams for Facebook's Commerce initiatives. Gene joined Facebook in 2017 to lead the GMS Partnerships team and prior to that he spent his career in roles spanning payments, commerce and digital...
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Monique Nelson, UWG
Monique L Nelson is chair and chief executive officer of UWG, the country's longest-standing multicultural marketing agency. She took the helm of the agency in May 2012, when founder and advertising pioneer Byron Lewis retired.
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Unsung Heroes: Ballet After Dark
Often positive change happens because of the extraordinary effort of ordinary people. Here we celebrate the stories of visionary individuals who dared to move the world to a better place.
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Gather feedback and report data
Learn how to use quantitative and qualitative feedback and reporting to make informed decisions about your community.
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Creating Live Marketing Moments
Get recommendations on how to harness the power of our Live tool, including ideas for what to go live about and tips for how to build excitement before, during, and after your Live marketing moments.
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Anna Glass, Dance Theatre of Harlem
Anna Glass has been involved in the performing arts as both an artist and arts administrator for over twenty-five years. She currently serves as the Executive Director of the Dance Theatre of Harlem where she co-launched, with Artistic Director Virginia...
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Manage conflict in your community
Learn ways community managers can proactively minimize conflict, moderate discussions and maintain respectful conversations.
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Build your community with a team
Build, manage and motivate a team to help support your community, and document the most important operational workflows.
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How to Communicate with Clients in a Period of Change with Jessica Jensen
In the best of times, managing a small business is hard enough. This session explores how to manage your communications with customers and other constituents during a period of intense change -- and coming out on the other side with...
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Onboard new members and foster connections
Learn ways community managers can help new members feel welcome and comfortable having conversations with each other.
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Monetize to sustain your community
Explore monetization strategies that you can use to generate revenue and make your community financially sustainable.
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Streamline community operations
Learn how to improve day-to-day community operations such as content creation, member engagement, and team collaboration.
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Journeys in Supplier Diversity hosted by LaMecia Butler with Ricardo Roberts and Sydni Craig-Hart
This session helps business owners learn how to do business as a diverse supplier. Viewers will learn about Facebook’s supplier diversity efforts and hear from two entrepreneurs who will share their experiences providing goods and services to Facebook.
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Engage your community with interactive content
Share interactive content to support your community goals with news, reels, stories, fundraisers, polls and online events.
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Work From Home Yoga with Ita Yoga Studio
Every business has a unique customer journey. Find out why understanding your customers’ journey is important and how mapping their journey can help you serve them more effectively.
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Gabby and Rozalynn Goodwin, Confidence
Thirteen-year-old Gabby is the CEO of Confidence. She and her mom Rozalynn invented GaBBY Bows, the first and patented Double-Face Double-Snap Barrette to save families time, money and frustration. Solving the age-old problem of disappearing hair barrettes, GaBBY Bows are...
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How to Make Change: Advocacy in Time of Crisis
At the federal, state and local level, policymakers are making choices that will impact every business owner. From loan and grant programs to government contracts to tax credits, never before has making your voice heard been more important. Join this...
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Leanne Purkis, Magic Arts Studio
Leanne Purkis is an artist and teacher who has been teaching crafts to her local community since she was a teen. For 15 years, she’s brought the joy of creation to her local Bucks County, Pennsylvania through Magic Arts Studio....
